Get in touch
riverlightlabs@gmail.com
For any app — bug reports, billing questions, feature ideas, privacy requests, or anything else. We usually respond within 2–3 business days. Include your app name and iOS version when reporting a problem.
Purchases & Billing
Purchase not showing up?
All purchases go through Apple. Look for a Restore Purchases option on the subscription or store screen inside the app.
Subscriptions and refunds are managed through your Apple ID at Settings → [your name] → Subscriptions. If something still looks wrong, email us.
Sign-in & Access
Can't sign in or lost access?
Email us with the account details you used — email address or phone number — and we'll look into it.
For Plot Twist, include the name of your Circle if you're having trouble with group access.
Privacy & Your Data
Questions about your data?
To request deletion of your account or data, just email us and we'll handle it promptly.
Bugs & Feedback
Found a bug or have an idea?
Email with your app name, iOS version, and what happened. Screenshots or screen recordings help a lot. Feature suggestions are always welcome — we read everything.